Privacy Policy

Information We Collect

Information You Provide Directly

When you submit our lead request form, we collect the following information:

• First and last name
• Email address
• Phone number
• Street address and ZIP code
• Reason for inquiry (e.g., home sale, health concern, routine test)
• Requested service timeline

This information is collected solely to connect you with DEP-certified radon professionals in your area.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information through Vercel Analytics and Vercel Speed Insights:

• Pages visited and time spent on each page
• Referring URL (how you arrived at our site)
• Browser type and device information
• General geographic region (derived from IP address)
• Page load performance metrics

We do not use cookies for advertising or cross-site tracking. Vercel Analytics is a privacy-focused analytics service that does not use cookies and does not track individual users across websites.

How We Use Your Information

Lead Form Submissions

When you submit a lead request form, your information is:

1. Routed to a DEP-certified radon professional in your area through our provider matching system
2. Sent via email notification through Resend (our email delivery service) to facilitate the connection
3. Logged for service quality and dispute resolution purposes

We do not sell your personal information to data brokers, marketing companies, or any third party whose primary business is the resale of personal data.

Analytics Data

Automatically collected data is used solely to understand how visitors use our website, improve page performance, and ensure our content serves Pennsylvania homeowners effectively.

Third-Party Services

We use the following third-party services to operate our website:

• Vercel — Website hosting, analytics, and performance monitoring. Vercel's privacy policy
• Resend — Transactional email delivery for lead form notifications. Resend's privacy policy

We do not integrate with advertising networks, social media tracking pixels, or third-party data collection services.

How We Share Your Information

We share your lead form information only with DEP-certified radon professionals for the purpose of connecting you with radon testing or mitigation services. We share information with our email delivery provider (Resend) solely to transmit lead notifications.

We may disclose information if required by law, subpoena, or court order, or if necessary to protect the safety of any person.

Data Retention

Lead form submissions are retained for the duration necessary to facilitate the service connection and for record-keeping purposes. You may request deletion of your personal information by contacting us at the email address listed below.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future communications

To exercise any of these rights, contact us using the information in the Contact section below.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our website, contact us and we will delete it.

Security

We use industry-standard security measures to protect your information, including HTTPS encryption for all data transmission and secure hosting infrastructure provided by Vercel. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at:

PA Radon Hub
Email: privacy@paradonhub.com
Website: www.paradonhub.com/contact